Terms of Service

Last updated: 2024-08-31

1. Acceptance of Terms

By accessing or using compfinder.app ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not use our Service.

2. Description of Service

compfinder.app is a tool designed to help residential property owners find comparable properties for the purpose of property tax appeals. The Service uses artificial intelligence to analyze property data and identify potential comparables based on various factors.

3. User Responsibilities

3.1 Accuracy of Information

Users are responsible for providing accurate and up-to-date information about their property when using the Service.

3.2 Appropriate Use

Users agree to use the Service only for its intended purpose of finding comparable properties for property tax appeals. Any other use is strictly prohibited.

4. Disclaimer of Warranties

4.1 No Professional Advice

The Service does not provide legal, financial, or tax advice. Users should consult with qualified professionals before making any decisions based on the information provided by the Service.

4.2 Accuracy of Results

While we strive for accuracy, we cannot guarantee that all information provided by the Service is complete, accurate, or up-to-date. Real estate markets are dynamic and subject to rapid changes.

5. Limitation of Liability

In no event shall Spotlight Technologies, LLC, its owners, employees, or affiliates be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the Service.

6. User Data and Privacy

We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.

7. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States of America, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the use of compfinder.app shall be subject to the exclusive jurisdiction of the state and federal courts located in Spokane County, Washington.

For users outside the United States, you agree to submit to the personal jurisdiction of the courts located in Spokane County, Washington for the purpose of litigating any claims or disputes arising from these Terms or your use of the Service.

8.1 Dispute Resolution

Before filing a claim against compfinder.app or Spotlight Technologies, LLC, you agree to attempt to resolve the dispute informally by contacting us at info@compfinder.app. If a dispute is not resolved within 30 days of submission, either party may initiate formal proceedings. Nothing in this section prohibits you from bringing your dispute to the attention of any federal, state, or local government agencies that can, if the law allows, seek relief from us on your behalf.

9. Changes to Terms

We reserve the right to update or change these Terms at any time. Your continued use of the Service after we post any modifications to the Terms will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms.

10. Terms for your money-back policy:

10.1. Eligibility:

  • The policy applies only to paid, subscriptions or one-time use fees.
  • Users must have submitted their appeal using CompFinder.app's generated comparable properties and analyses.
  • The appeal must be for the specified tax year's assessment.

10.2. Proof of Appeal:

  • Customers must provide documentation proving they submitted an appeal using CompFinder.app's data.
  • This documentation should include a copy of the official appeal submission and a statement showing how CompFinder.app's comparables were used.

10.3. Outcome Verification:

  • Customers must provide the official decision from the tax authority.
  • The decision must be a final ruling, not an intermediate step in the appeal process.

10.4. Refund Conditions:

  • A refund will be issued only if the assessment is not lowered at all.
  • Partial reductions in assessment do not qualify for a refund.

10.5. Time Limit:

  • Customers must request a refund within 60 days of receiving the final decision from the tax authority.
  • Refund requests submitted after this period will not be honored.

10.6. Usage Restrictions:

  • The guarantee is limited to one property per customer per tax year.
  • Customers who have successfully used the service (resulting in a lowered assessment) are not eligible for refunds.

10.7. Refund Process:

  • Refunds will be processed within 30 days of receiving all required documentation.
  • Refunds will be issued using the original payment method.

10.8. Exclusions:

  • The guarantee does not apply if the customer's property has undergone significant changes or improvements since the last assessment.
  • Properties in areas undergoing mass reappraisal or using new assessment methodologies are not eligible.

10.9. Compliance Requirement:

  • Customers must have followed all local regulations and procedures for tax appeals.
  • Any misrepresentation of information provided to CompFinder.app voids the guarantee.

10.10. Limited Liability:

* The refund is limited to the amount paid for the CompFinder.app service.
* CompFinder.app is not liable for any additional costs incurred during the appeal process.

10.11. Policy Changes:

* CompFinder.app reserves the right to modify or discontinue this policy at any time.
* Any changes will not affect guarantees already in effect.

11. Contact Us

If you have any questions about these Terms, please contact us at info@compfinder.app.

By using compfinder.app, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them.